Privacy policy
This Privacy Policy explains how Straatje (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, make a purchase from, or otherwise interact with https://straatje.com (the “Site”) and our services (collectively, the “Services”).
By using our Services, you agree to this Privacy Policy.
1. Information We Collect
We collect personal information to provide, operate, and improve our Services, process transactions, communicate with customers, and maintain security.
Information You Provide
When you interact with our store, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party providers)
- Order details and purchase history
- Account login details (if applicable)
- Communications with customer support
Automatically Collected Information
When you visit our Site, we automatically collect certain information using cookies and similar technologies, including:
- IP address
- Browser type and version
- Device type
- Pages viewed and browsing activity
- Referring websites
Information from Third Parties
We may receive personal information from trusted third parties, such as:
- Payment processors
- Shipping and logistics providers
- Marketing and analytics platforms
2. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Communicate order updates and confirmations
- Provide customer support
- Improve website functionality and user experience
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
- Send marketing communications, where permitted by law or with your consent
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functionality
- Analyze site traffic and performance
- Enhance and personalize your experience
You can disable cookies through your browser settings, but some features of the Site may not function properly.
4. Sharing of Information
We do not sell or share your personal information for third-party marketing purposes.
We may share your personal information with:
- Service providers and vendors (such as payment processors, shipping carriers, and hosting providers)
- Marketing and analytics partners (only as necessary and in compliance with applicable laws)
- Government or legal authorities when required by law
All partners are required to safeguard your information and use it only for authorized purposes.
5. Data Transfers (United States)
Our business operates in the United States, and our Services are intended for customers within the U.S. Your personal information will be processed and stored in the United States.
6. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.
If we become aware that personal data from a minor has been collected, we will take steps to delete it promptly.
8. Data Security and Retention
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure.
We retain personal data only as long as necessary to fulfill:
- Order fulfillment
- Legal and tax obligations
- Operational and business purposes
9. Your Privacy Rights
Depending on applicable laws (including U.S. state laws such as CCPA/CPRA), you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
- Restrict or object to certain types of data processing
To exercise your rights, contact us at: support@straatje.com
We may require identity verification before processing your request.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Straatje
Company Name: Nexavora Digital Group LLC
EIN: 98-1939242
Address: 1715 N Leg Ct, Augusta, GA 30909, USA
Email: support@straatje.com
Phone: +17065509856
Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)
We aim to respond within 24 hours on our business days.